I have ordered the Background Check but I cannot proceed.

Background checks typically take 1-3 business days to complete. Upon completion of the background check the third-party vendor sends the information to Arise. Once the background check is received, it will be reflected on your profile. If you have questions as to the status of your background check order please contact the vendor, First Advantage by calling 844-344-9084.

**Note: **Due to certain courthouse closures during the COVID-19 pandemic, Arise may be unable to completely finalize your background check. However, in order to allow you to continue your enrollment process, if the portion of your background check that is able to be completed is clear, you will receive a PROVISIONAL pass. Once the courthouses reopen, we will finalize your background check. If any disqualifying criminal history is uncovered during this finalization process, you will be notified and your company’s SOW will be terminated. We are unsure at this time how long it will take to complete background checks. We apologize for any inconvenience this may cause your company.

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Access to the Arise tools and resources including Opportunity Announcements and the Starmatic Scheduling System 2.0, *Available only to Agents who have completed the registration process,

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